Delivery & Shipping
Orders process in 1–3 business days. Shipping time varies by location and method. Risk transfers to
customer once handed to the carrier.
Returns & Refunds
Request a return within 30 days. Product must be unused, sealed, in original packaging. Email
jean@maxshiloveproduct.com with order number.
Refunds
Processed 5–10 business days after inspection.
Cancellations
Allowed only before shipping.
Damaged or Defective Items
Report within 7 days with photos for replacement or refund.